FAQs
SHIPPING
Where does RPLNSH Labs Ship?
We ship locally to Australia and to most International countries!
When can I expect to receive my RPLNSH Labs order?
Typically, we fulfill orders within 1-2 business days. Standard domestic shipping is usually 3-5 business days and express shipping is 1-2 business days.
Unless otherwise indicated at checkout (typically extended during peak holiday seasons).
How can I edit my shipping address?
If you notice an error on your shipping address after your order has been placed, please contact us via email us at replenishlabs@gmail.com with “Urgent - Address change” in the subject line. We will help you out.
How do I track my order?
You will automatically receive a tracking link by email when your order ships from our warehouse. Please note it can take 24-48 hours for the tracking number to update. It will be emailed to the email address you provided when making your order. If you cannot find any notification emails in your regular inbox, we recommend checking your spam folder before reaching out to replenishlabs@gmail.com.
PRODUCT
How many packs of RPLNSH Labs can I drink per day?
Determining how many packets to consume daily is quite dependent on the individual. First, it’s important to note that RPLNSH Labs is meant to supplement your electrolyte intake - it should not be your sole source of electrolytes in a day. Although there is no one-size-fits-all approach, the clinical data demonstrates targeting 4-6g of sodium, 1-3g of potassium, and 250-500mg of magnesium throughout the day from various sources, ideally from predominantly whole foods. We hear that many people find 1-2 packets per day to be optimal, often depending on their activity level.
When should I drink RPLNSH Labs?
RPLNSH Labs is great to use in a variety of situations - we receive feedback across quite a broad spectrum in that regard.
So here's the short answer: The most common usage is first thing in the morning, and about 30 mins prior to a workout, high-intensity activity, or when mental clarity is at a premium. A good thing to remember is when it comes to replacing lost electrolytes–preparing ahead of time is much better than chasing them afterward.
We certainly encourage you to test out what works best for them, and to let us know–we are always eager for feedback!
GENERAL
How do I update or cancel my order?
Please contact us via replenishlabs@gmail.com as soon as possible for help. Our fulfillment center processes orders quickly; however, we will always do our best to accommodate your request.
Do you offer any discounts?
We offer 10% off your first purchase when you subscribe to our mailing list!
*please note you must spend over $40 for the code to be valid.
Can I buy RPLNSH Labs in any physical stores?
While we are not available in “big retail” stores, we do have a growing wholesale network, so there might be a partner near you. Send us a note at replenishlabs@gmail.com
REFUNDS & RETURNS
What is your refund policy?
Returns can be made within 7 days of your delivery date. If you would like to return your order, we offer a store credit.
What if I received a faulty product?
We want you to be happy with your RPLNSH purchase, however if your order arrives faulty, or you are not happy with your purchase please get in touch via replenishlabs@gmail.com